General Conditions of Sale (GCS)

1. Introduction

These general terms and conditions of sale (GTC) apply to all sales of products made via the bluelock-store.com website.

2. Products

The products are described and presented with the greatest possible precision. The products are offered within the limits of available stocks.

3. Price

Product prices are indicated in euros, all taxes included (TTC). BlueLock Store reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the customer.

4. Order

The customer places an order on the website bluelock-store.com by following the online ordering process. The customer will receive an order confirmation by e-mail.

5. Payment

Payment is made online by credit card or any other means of payment offered on the site. Transactions are secured by a payment service provider.

6. Delivery

Delivery is made to the address indicated by the customer when ordering. Delivery times are indicative and may vary depending on the destination.

7. Right of Withdrawal

At BlueLock Store, we strive to ensure your satisfaction at every stage of your purchase. If you have any concerns or issues with your order, please contact us directly. We are committed to reviewing each case individually and finding an appropriate solution, keeping in mind our commitment to quality and customer satisfaction.

8. Guarantees

The products sold benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.

9. Liability

BlueLock Store shall not be liable for any indirect damages that may arise from the purchase of the products. Our liability is limited to the extent permitted by law.

10. Disputes

In the event of a dispute, an amicable solution will be sought before any legal action. Failing this, the French courts will have jurisdiction to resolve the dispute.

11. Contact

For any questions regarding the general conditions of sale, please contact us at bluelockstore.contact@gmail.com