General Conditions of Sale (GCS)

1. Introduction

These general terms and conditions of sale (GTC) apply to all sales of products made via the bluelock-store.com website.

2. Products

Products are described and presented with the greatest possible accuracy. Products are offered while stocks last.

3. Price

Product prices are listed in euros, all taxes included. BlueLock Store reserves the right to change its prices at any time, provided that the price listed in the catalog on the day the order is placed will be the only price applicable to the customer.

4. Order

The customer places an order on the bluelock-store.com website by following the online ordering process. The customer will receive an order confirmation by email.

5. Payment

Payment is made online by credit card or any other payment method offered on the site. Transactions are secured by a payment service provider.

6. Delivery

Delivery is made to the address indicated by the customer when ordering. Delivery times are approximate and may vary depending on the destination.

7. Right of Withdrawal

At BlueLock Store, we strive to ensure your satisfaction at every stage of your purchase. If you have any concerns or problems with your order, please contact us directly. We are committed to reviewing each case individually and finding an appropriate solution, keeping in mind our commitment to quality and customer satisfaction.

8. Guarantees

Products sold benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of non-conformity of a product sold, it may be returned, exchanged, or refunded.

9. Liability

BlueLock Store shall not be liable for any indirect damages that may arise from the purchase of these products. Our liability is limited to the extent permitted by law.

10. Disputes

In the event of a dispute, an amicable solution will be sought before any legal action. Failing this, the French courts will have jurisdiction to resolve the dispute.

11. Contact

For any questions regarding the general conditions of sale, please contact us at contact@bluelock-store.com